New trailer confirms February 27 launch on Steam

Haarlem, The Netherlands – January 29th, 2019 – Indie game publisher Iceberg Interactive and developer Dragon Slumber have officially announced today that Tech Support: Error Unknown will be launching for PC, Mac and Linux on February 27th, 2019 on Steam and major digital retailers. The news is supported with the reveal of a brand-new trailer and key art, which highlight the many choices you’ll encounter during the game’s branching narrative.

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The award-winning adventure (Best Indie Pitch, MIGS18) casts players as new-starters in the IT department of multinational corporation Quasar Telecommunications, which, you soon discover, does not appear to be it what it seems. From the Spectrum OS virtual desktop interface, you’ll chat with customers and colleagues through an organic procedural dialogue system, solving puzzles and making discoveries and decisions that radically affect the eventual outcome. Will you serve the company, or sabotage it from within? Every choice matters.

The official announcement follows a long tug-of-war online between Quasar and Tech Support’s hacker faction, Indigo. In the game, an alliance with the group is just one of many available paths to pursue, and on social media they’ve proven to be a serious problem.

Indigo first took over all Tech Support: Error Unknown channels on January 16th; where they posted a series of videos attacking the design and features of Quasar’s Spectrum OS. The company regained control 5 days later, but were almost immediately taken down again on January 23rd – with Indigo publishing yet another video. The hacktivist’s leader Indigo Fox appeared in-person to implore viewers to use Spectrum OS against Quasar when it becomes available – and dropped the release date for eager-eyed fans almost 1 week early.

Dragon Slumber’s Kevin Giguère remarks;

The reception for the game thus far has completely blown me away, and I couldn’t be more excited to get the full version in player’s hands. Although I can’t condone Indigo’s vigilantism, I do believe that these allegations against Quasar should be reviewed under the due process of the law.

Eager applicants can try a free demo on Steam, Gamejolt or for PC, Mac and Linux, join the Launch Day Live Stream through the Steam store page and wishlist the game to be notified as soon as the full version of Tech Support: Error Unknown is made available on February 27th 2019.

Supporting assets including new key art, trailers, screenshots and a fact sheet are available via the Tech Support: Error Unknown Press Kit.

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